Product description
Shipping & return
We make sure that the products shipped to you are in good condition and according to your order. We can accept returns and exchange for full-priced products only, within 7 days of purchase (Day 1 is when the order was received based on the courier status report). The products to be returned and exchanged have to be unused, unwashed, unworn, undamaged, and with all the original tags in place and untampered. Products have to be in their original packaging as well. Shipping fees for the product being returned, as well as the replacement, are to be shouldered by the customer.Pastelya reserves the right to decide whether the product is indeed eligible for return and exchange, that is the product is unused, unwashed, unworn, undamaged and with all tags in place.