Product description
Shipping & return
We take great care to ensure that every order is shipped accurately and in perfect condition.
We do not accept returns or exchanges for change of mind, incorrect purchases, or any other customer-related reasons.
However, if you receive a product that is defective, damaged during transit, or incorrect due to our error, please contact us within 7 days of delivery. After reviewing the issue, we will provide a replacement or an appropriate solution at no additional cost.
To help us resolve the issue quickly, please include clear photos of the product and its packaging when contacting us.
Pastelya reserves the right to determine whether a product qualifies for replacement based on the information provided.